Thank you!
Epson'un kişisel verilerinizi nasıl işlediği hakkında daha fazla bilgi için lütfen Gizli Bilgi Beyanı'nı okuyun.
Bir Epson temsilcisinin sizinle ileti?ime geçmesi için a?a??daki alana ileti?im bilgilerinizi girin:
Epson'un kişisel verilerinizi nasıl işlediği hakkında daha fazla bilgi için lütfen Gizli Bilgi Beyanı'nı okuyun.
You will need to check the status of the printer driver and clear any documents (or "print jobs") waiting in the print queue. Do the following to complete these checks:
![]() |
---|
See the following Related Article if you require a detailed guide: |
![]() |
---|
If there is more than one icon for your Epson printer, such as 'Epson XP-820 Series' and 'Epson XP-820 Series (Copy 1)', see the following Related Article and return to this article if necessary: Windows has a feature called port stacking. This means that if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you open its menu (normally by right-clicking onthe printer icon). For information on port stacking see the following article: Multiple copies of the Driver are listed in the Printers folder |
(Where 'xxx' represents the specific printer model e.g. 'XP-820 Series')
In this example, the status is 'Use Printer Offline' and '1' document is in the queue:
![]() |
---|
See the following Related Article if you require a detailed guide: |
![]() |
---|
If there is more than one icon for your Epson printer, such as 'Epson XP-820 Series' and 'Epson XP-820 Series (Copy 1)', see the following Related Article and return to this article if necessary: Windows 7 and Windows 8 has a feature called port stacking. This means that if one or more printer drivers are using the same virtual printer port, Windows will stack the printers as a list when you open its menu (normally by right-clicking on the printer icon). For information on port stacking see the following article: Multiple copies of the Driver are listed in the Printers folder |
(Where 'xxx' represents the specific printer model e.g. 'SX515W Series')
In this example, the status is 'Deleting' and '1' document is in the queue:
(Where 'xxx' represents the specific printer model e.g. 'XP-402 Series')
In this example, the status is 'Use Printer Offline' and '1' document is in the queue:
You will need to check the status of the printer driver and clear any documents (or "print jobs") waiting in the print queue. Do the following to complete these checks:
![]() |
---|
If there is more than one icon for your Epson printer, such as 'Epson Stylus DX4800 Series' and 'Epson Stylus DX4800 Series (Copy 1)', see the following Related Article and return to this article if necessary: Multiple copies of the Driver are listed in the Printers folder |
If it is ready, only the printer name will be displayed at the top of the print queue window. In order to print, the printer status should be Ready with no documents waiting to print in the queue. An example is below:
If any documents are waiting to print, these will be listed in the print queue window and at the bottom it will indicate the number of documents in the queue e.g. '1 document(s) in queue'.
If there is an issue with the printer, its current status will also be displayed beside the printer name e.g.
(Where 'xxx' represents the specific printer model e.g. 'SX515W Series')
In this example, the status is 'Deleting' and '1' document is in the queue:
Refer to the sections below and follow the advice relevant to the status that is listed, either Ready, Deleting, Paused, or Offline or if documents are listed in the print queue.
If the status is 'Ready' and no documents are waiting, print a Test Page.
The listed print jobs need to be cancelled and the computer restarted before attempting to print again.
The listed print jobs need to be cancelled and the computer restarted before attempting to print again.
A user has tried to delete the printer. As the driver will no longer function, you must clear the print queue to allow the driver to delete.
Follow the steps below to cancel any listed print jobs and clear the print queue:
![]() |
---|
If you have cancelled documents and restarted the computer, return to step 3 to check the printer status before attempting to print again. |
If you have followed step 3 to re-check the printer status and the printer appears ready to print, test the driver by printing a Test Page.
If you still cannot print after following the instructions in this article, see the troubleshooting article below:
Sepetinize başarıyla eklendi